F.A.Q.


WHAT DO WE DO? We are a team of people who love finding the newest current fashion apparel & accessories, cool must-have electronics, beautiful home decorations and fitness gear for all ages!

WHAT'S THE DIFFERENCE BETWEEN ESTIMATED DELIVERY AND GUARANTEED DELIVERY? 

• Estimated Delivery is the average time it takes for an item to arrive.

• Guaranteed shipping is the time frame after which you may request a refund if you have yet to receive your order.

North America, Western Europe, United Kingdom, Russia, Scandinavia, Australia & New Zealand

• Express Delivery : 10 to 20 days
  Guaranteed in 30 days from shipping date

• Standard Delivery : 20 to 40 days
  Guaranteed in 60 days 
from shipping date

International (All Other Countries not listed above)

• Worldwide Plus Delivery : 14 to 28 days
  Guaranteed in 40 days from shipping date

• Worldwide Delivery : 28 to 40 days
  Guaranteed in 60 days from shipping date

 

CAN I GET A REFUND AT ANY TIME? If the package is damaged (please provide pictures) or was not received within

Based on the Shipping Guarantees listed above you are eligible for a full refund which you may request at anytime after the deadline; your request will be processed and completed if eligible within 24 to 48 hours. If there are any problems or concerns, please contact us at our e-mail, info@simplmarket.com and we will get back to you within 24 hours to 48 hours

PROCESSING TIME? All order are processed within 24 to 48 hours and then shipped. You will receive an E-Mail notification when your order has been processed and another when your order has been shipped.